Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: September 13, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Contact information (name, email address, phone number)
- Account credentials and profile information
- Communication preferences and support requests
- Payment and billing information
- Usage data and analytics information
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Deliver and maintain our AI services and solutions
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Improve our services and develop new features
- Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
5. Your Rights
You have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Data portability and transfer rights
- Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@commenseai.com
Address: Bangalore, IN
Website: https://www.commenseai.com